Mental Health Support for HPN Members

If you are currently experiencing a life-threatening emergency, please call 911 or go to the nearest hospital emergency room immediately. If you’re thinking about harming yourself, call the National Suicide and Crisis Lifeline at 988, or the 24-hour National Suicide Prevention Lifeline toll-free at 1-800-273-8255 to be connected to a trained counselor at a suicide crisis center nearest you.

Helping you meet life’s challenges.

Mental health is important at every stage of life. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices.

Dealing with any health condition, including mental illness and substance use disorders, isn’t easy. But it’s important to know, you’re not alone. Health Plan of Nevada’s behavioral health team is here to help HPN members maintain a balanced and healthy life.

Whole person care. When it comes to member care, we look at the whole person. We review the member’s lifestyle, behaviors, and social and economic conditions. Physical health is just one part of overall health.

HPN’s behavioral health team is here for you.

Mental Health Services

Mental health impacts every area of our lives. There are many types of mental illness, from depression and anxiety to eating disorders and schizophrenia. It’s important to know that life-changing support is available. We offer our members mental health support, including:

• Professional counseling
• Virtual counseling
• Community support
• Case management
• Family therapy
• Residential treatment

If you or someone you care about is struggling with their mental health, know help is available. Health Plan of Nevada members can call 1-800-873-2246, TTY 711 to get connected to a provider.

Substance Use Services

Addiction is a complex but treatable disease. No one plans to become addicted, but it happens when a person is no longer able to control the decision to drink, use drugs, or take part in other unhealthy behaviors. Many people who abuse drugs or alcohol are aware they have a problem but find it difficult to stop on their own.

As with other chronic health conditions, substance use treatment may be ongoing and can be adjusted based on how the patient responds. Treatment plans need to be reviewed often and modified to fit their changing needs.

Substance use therapy is individualized – not every outpatient or residential treatment program works for every person. We encourage our members to explore available treatment options if they or someone they love is struggling with addiction. Call our behavioral health team at 1-800-873-2246, TTY 711.

Health Plan of Nevada members can self-refer to a mental health provider without a referral from their primary care provider (PCP). To find a provider or treatment center, call our behavioral health team at 1-800-873-2246, TTY 711.

Take advantage of all the ways HPN is here to support you! To learn more, visit:

HPN Individual/Group Members
HPN Medicaid Members

This information is for educational purposes only and is not for diagnosis or treatment. Use of this information should be in accordance with your health care provider. Benefits may vary by plan.